When you have to call a medical supply company for the millionth time in a month to figure out what the hold up is in replacing a broken hospital bed because they’ve never called you and told you that they’ve been receiving the wrong paperwork from your would-do-anything-to-help doctor, its time to play the ‘You’re affecting his quality of life’ card.

Its also time to get the boss’s name and discuss in an elevated tone about needing to hire some more employees because they’re allowing people to suffer because they don’t want to pay another person’s paycheck.  Having one employee by themselves in the store to manage walk-in customers and telephone calls is ridiculous - especially when dealing with medical issues and insurance companies!

Seriously.

(If this post makes no sense, just nod and agree:  Run-around = not happy)